A Reference Architecture for Running CRM on Cloud Infrastructure
A layered reference architecture for CRM on cloud infrastructure: network, application, data, integration and observability layers explained for architects.
CRM Cloud Architecture & Hosting
The cloud foundation under your CRM.
CRM Cloud Architecture, CRM Cloud Hosting, CRM Infrastructure Management, CRM Cloud Storage & Databases and CRM Cloud Scalability explained.
Latest guides
Browse categories CRM Integration Patterns: When to Use APIs, Webhooks or an Event Stream
How to pick between request-response APIs, webhooks and event streams when connecting a cloud CRM to billing, support and data systems without brittle sync jobs.
Multi-Tenant vs Single-Tenant CRM Architecture: Trade-Offs Explained
Compare multi-tenant and single-tenant CRM architecture on isolation, cost, customization, upgrades and operations to choose the right model for your cloud.
Designing Network Boundaries and Identity Access for a Cloud-Hosted CRM
A practical guide to single sign-on, least-privilege roles, service accounts and network boundaries for a cloud CRM, with a review checklist you can reuse.
How to Choose a CRM Cloud Hosting Model: IaaS, PaaS, Managed or SaaS
Compare IaaS, PaaS, managed hosting and SaaS for CRM workloads, with the control, effort and risk trade-offs IT admins and architects should weigh.
Choosing a Cloud Region for Your CRM: Latency, Data Residency and Resilience
How to choose the cloud region for your CRM by weighing user latency, data residency obligations, service availability and resilience, with a decision worksheet.